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Company Info

Arete Inc.

65 South Main Street Bldg E
New York, NY, United States

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Company Profile

Customer Solutions Analyst


Job ID:



Pennington, NJ, United States


Information Technology

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Employment Type:

Full time




IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture

Job Description:

Job Description
The goal of the Customer Solutions Team is to strategically manage Areté’s relationships with customers by ensuring that applications are running properly and that the user base has all tools needed to solve business problems being encountered in the field.  The Customer Solutions Analyst will manage customer relationships by supporting application functionality and upgrades, providing consulting and training over the phone, writing specifications and user training and proactively working with customers to provide them with the services they require.   This position provides direct daily contact with our global client base and may offer the option of flexible hours or alternate shifts.
·        Excellent communication Skills (written and verbal)
·        Ability to troubleshoot complex problems
·        Desire to work in business and technical areas in a customer-facing role
·        Strong Knowledge of Microsoft based operating system
·        Strong interpersonal and organizational skills with the desire to succeed in a team environment

Job Requirements:

Relevant Skills/Experience
·        Understanding of Supply Chain, Manufacturing, or Operations
·        Understanding of Computer Science Concepts, basic LAN/WAN Networking
·        Oracle/DB2/SQL Server
·        Ability to perform Quality Assurance unit and regression testing
·        Fluency in a foreign language considered a plus, especially Spanish, Portuguese, Mandarin, or Russian
Areté Inc. is a growing software and consulting firm committed to delivering elegant, effective supply chain planning solutions to a world-wide client base.  For over twenty-five years, Areté has been a client-centered, solution-focused firm devoted to innovation and excellence.  Areté has a sterling reputation for delivering state-of-the-art software, effective consulting services and excellent solution support.  
We are based near Princeton, New Jersey, located close to both New York City and Philadelphia.  We provide a dynamic and friendly work environment and offer a competitive salary, health and dental plans, a 401(k) plan and more.  Areté, Inc. is an equal opportunity employer. 
To apply, please email a cover letter and resume to  For more information about Areté, please visit our Web site at